Find helpful answers about shipping, order tracking, returns, and exchanges.
How long does shipping take?
Shipping takes place within 3–5 business days. If there is a problem with the shipment of your product, we will notify you via the email address you provided when placing your order.
Is free shipping available?
We do not currently offer free shipping. However, this may be added in the future. We apologize for any inconvenience.
How can I get a tracking number for my order?
Once your order has shipped, we will add the tracking number to your order and notify you via the email address you provided when placing your order.
How do I process a return or exchange?
For returns or exchanges, please contact us within 14 days of receiving the product. Please provide a receipt or screenshot of your purchase and a photo of the product with its packaging or tag intact.
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